Contact us

We'd like to hear from you. if you have a question, concern, or complaint, please don’t hesitate to contact us by e-mail to [email protected]. Thanks.
We'll do our best to address it as soon as possible.

Customer Service

For questions regarding order status and other after-sales support, log in to My Account and click on the order you need help with. From the detailed page, you can easily review order details, changing account details, and request help by sedding email to [email protected]. We normally respond to all tickets within 1 working day.


For us, your satisfaction is the utmost importance to us. We promise that we will deal with your emails within
24 hours (for business days) after receiving them. Our office hour is between 9AM to 6PM HKT/GMT+8,
Monday through Saturday except public and statutory holidays.

VVdeals Local Time:

For quick answers, visit Help/FAQs.